Mechanization and Standardization
. . . and how some people resist it, thinking manual labor is best.
Given an infinite number of monkeys with Excel, you can produce the client reporting.
(And for those of you who live in 2007 where the idea of having human beings actually touching data is out of the misty past, I bring news from the rest of the world: It’s cold out here, cold as death. The vast majority of business in this country is done in the exact same way your forward-thinking uncle did his taxes in 1986. “That machine? Oh, that machine has the client billing Access database. Don’t touch it.”)
I’m stuck somewhere in that nightmare.
Anyway, the rest of the story is pretty funny.